the current state of the food service industry here in the empire;
Anthony Ramos of Miami, his then-pregnant wife Jeraldin Ospina, and their 6-year-old daughter pulled up to a Houston Jack-In-The-Box in March 2021, hoping to order lunch and a side of curly fries.
When the fries did not come through, Ramos asked employee Alonniea Ford about the missing item, but she "refused to fulfill the order" which had already been paid for.
When the family asked to speak with a manager, Ford "began cursing at [the family] and yelling at them to 'get the (expletive) outta here!'" court documents said...........more......