the www was doing fine until people got involved with it;
Until 2015, an optimistic and liberal (in the best sense) ethos pervaded the Internet. Major Internet platforms were open and had little content policy beyond bans on real-life criminal activity (stalking, selling illegal goods, child pornography, etc). Aside from these narrow and reasonable explicit exceptions, anyone could go online and converse with interested people around the world about whatever they wanted in public. These platforms had no real means to control what people talked about on them even if they wanted to, which they didn’t; to the extent an organization can have views all believed in free and open online discourse, which promised to make censorship impossible and end the hegemony of 20th century broadcast media.
In this, they were backed up by major non-tech institutions, such as the UN, the EU, the US State Department, and the New York Times, all of which saw Internet freedom as a corollary of offline freedom, and one which would liberalize the world’s remaining non-democratic states in time. These institutions both supported Internet freedom rhetorically and spent hundreds of millions of dollars creating and disseminating technical tools to evade Internet censorship and preserve online anonymity.
But in just a few years, every single major platform had created strict, but incredibly vague and opaque, ideological content rules backed up by a colossal moderation/censorship apparatus with tens of thousands of human moderators and an entire new field of machine learning created from nothing. The Internet went from a space for people without institutional backing to get their views out to one with regular purges and demonetizations of heterodox figures and those associated with them, encouraged by those very same non-tech organizations that formerly championed Internet freedom. This was justified as a response to (massively overblown and mostly fictitious) Russian influence campaigns, and as fighting nebulous “hate,” the definition of which could be shifted at will to cover whatever views or ideas the organizers classifying it wanted it too and to exclude those they didn’t, and “misinformation.”...........more.........